HiFinance 5


 

SECTION 3.5.4S.1 - SERVICE/WARRANTY/JOB ENQUIRIES

 

USAGE: To enquire on the Jobs master-file for static information such as the Site Information, Error Codes and notes. Information cannot be changed by this option. It is possible to reprint a Job-Card from here, also.

 

DISCUSSION: When you start the enquiry program, the computer will initially ask for a Job Number code. Enter the code and press <Enter>.

 

To search for a number, press <F9>. For further details on searches, see SECTION 1.2.

 

Having entered a valid code, the computer will display the current information pertaining to that Serial Number record, as follows:

 

 

You will have several options available via the function keys:

 

<F3>       will print the information currently on the screen. Before printing the computer will ask, START REPORT? To start the report, answer Y. If you do not wish to print, answer N. More information is printed on this report than appears on the screen.

 

<F6>                  This allows you to reprint a Job. The format is identical to that which would have been printed when the Job was created.

 

<PgDn>     will allow you to display the other information pertaining to this Job, eg Problem Description, Payment Details, etc.

 

<ESC>      will return to Job Number entry routine. From there, another <ESC> will exit the program and return you to the SERVICE/WARRANTY/JOB MENU.

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